# Planning and Delivery Support - HMCTS Customer Directorate

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice\.](/buyers/ministry-of-justice/contract-awards)
- Contract winner: BMT Hi-Q Sigma
- Award value: £100,000
- Tender value: £97,047
- Award date: 15 September 2016
- Published: 19 January 2017
- Contract start: 19 September 2016
- Contract end: 18 March 2017
- Stage: awarded
- Procurement category: services
- Notice ID: 6991d1e1-ea2b-49b1-b108-cae6ad1d5827-126087
- OCID: ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5

## Description

The core purpose of the Customer Directorate is to enable HMCTS to become a customer-led organisation\. Detailed requirements attached at Appendix B

## Related contract awards

- [HMCTS Loughborough Magistrates Court 296/23/9903](/contracts/ocds-b5fd17-d2fe48ca-b58b-4e82-bc9e-0ec1350d680b): Ministry of Justice
- [HMCTS Worthing Magistrates and County Court Chiller Replacement BPRN 15704](/contracts/ocds-b5fd17-da62f0fb-7829-4dd7-94f8-bbe3419e8294): Ministry of Justice
- [CTSC Loughborough Crown House Roof Replacement 1001/25/15643](/contracts/ocds-b5fd17-b2698427-2d91-4d7c-aef3-ed43e1f8d8d7): Ministry of Justice
- [ISS PMO Process Improvement Risk Specialist 3](/contracts/ocds-b5fd17-bee44f45-4e82-4ca7-879c-cfd0673dc9df): MOD DE&S ISS CORSHAM
- [Review of Corporate Performance Award](/contracts/ocds-b5fd17-dbaecb77-836a-4a8f-90d0-2446c32d2dde): Hm Land Registry

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6991d1e1-ea2b-49b1-b108-cae6ad1d5827-126087)