# RBGKEW/691 Galaxy Software Support & Hosting, Ticketing System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [ROYAL BOTANIC GARDENS, KEW](/buyers/royal-botanic-gardens-kew/contract-awards)
- Contract winner: Gateway Ticketing Systems UK Ltd
- Award value: £32,786
- Tender value: £32,787
- Award date: 29 March 2021
- Published: 21 April 2021
- Contract start: 1 April 2021
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 1bbffc1a-3420-4a10-8b05-7b6bd496b91a-430201
- OCID: ocds-b5fd17-f60da982-7fda-4dbc-b6bb-ab1a52bfe479

## Description

Provide support and hosting for Kew's ticketing system\. Single Tender Action on the grounds that it is: An extension to an existing contract to ensure continuity of service whilst a competitive tender exercise is carried out, where it can be demonstrated that the delay in mounting a competitive exercise was caused by circumstances beyond reasonable control\.

## Related contract awards

- [RBGKEW1398 - Fungarium Sequencing Project Phase 2](/contracts/ocds-b5fd17-d77de6aa-703c-4280-ac20-029d5ba74b2f): Royal Botanic Gardens, Kew
- [RBGKEW1378 - Market Research Framework](/contracts/ocds-b5fd17-7762a60d-682f-4802-8da0-64f435875ad8): Royal Botanic Gardens, Kew
- [GB-LONDON: RBGKEW1371 - Fungarium Sequencing Project Phase 1](/contracts/ocds-b5fd17-a0c99d0d-2a75-43f9-825f-8fdec2b96082): Royal Botanic Gardens, Kew
- [Gateway Renewal Jan 25 to Jan 26](/contracts/ocds-b5fd17-0078d7f5-8220-4a07-804f-e36b826c7b49): The Crown Estate
- [Kew Ticketing services](/contracts/ocds-b5fd17-79cda247-4b4f-47b5-9d9a-e73257c9af5c): Board of Trustees of the Royal Botanic Gardens Kew
- [Visitor Management System for Heritage Services Sites](/contracts/ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e): Bath and North East Somerset Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1bbffc1a-3420-4a10-8b05-7b6bd496b91a-430201)