# Contact Centre Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bournemouth Christchurch and Poole Council](/buyers/bournemouth-christchurch-and-poole-council/contract-awards)
- Contract winner: Transparity Solutions Ltd
- Award value: £597,837
- Tender value: £703,435
- Award date: 26 December 2020
- Published: 10 September 2021
- Contract start: 27 December 2020
- Contract end: 26 December 2023
- Stage: awarded
- Procurement category: goods
- Notice ID: 4f03bdd4-c22f-4e3f-966b-a1d724a7bafc-467523
- OCID: ocds-b5fd17-f689f75d-c624-49cd-b649-c2eabce686c8

## Description

The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit\.\\r The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for\\r a further two years\. Therefore, if all extensions were taken the full length of the contract would be for five years\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4f03bdd4-c22f-4e3f-966b-a1d724a7bafc-467523)