# Provision of Zendesk ITSM tool

> A sourced UK public sector contract award published by Crown Commercial Service.

## Key facts

- Buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Supplier: [Zendesk, Inc\.](/suppliers/zendesk/public-sector-contract-awards)
- Award value: £73,902
- Tender value: £73,902
- Award date: 31 October 2023
- Published: 2 May 2025
- Contract start: 29 October 2023
- Contract end: 29 October 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: 8730cef6-1079-47c4-9067-ecead5883d75-840220
- OCID: ocds-b5fd17-f6cd1bd0-5162-40f4-889a-94e5c1c6ca87

## Description

Digital and Data Services \(DDS\) Service Management Support Team requires an ITSM Help Desk Solution\. DDS support a number of produucts & services and require an ITSM Help Desk solution to support the products, services and 30 users\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8730cef6-1079-47c4-9067-ecead5883d75-840220)