# Qualitative Research Services

> A sourced UK public sector contract award published by National Savings &amp; Investments.

## Key facts

- Buyer: [National Savings &amp; Investments](/buyers/national-savings-investments/contract-awards)
- Supplier: [DISCOVERY RESEARCH LIMITED](/suppliers/discovery-research/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 3 May 2019
- Published: 14 June 2019
- Contract start: 16 May 2019
- Contract end: 15 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: d4c3ff2f-a9dc-4008-8cee-20db1753316f-295393
- OCID: ocds-b5fd17-f78fec44-0cdb-4245-9b9d-be1aa8348b36

## Description

Contract awarded via the Crown Commercial Services RM6018 Research Marketplace framework agreement\. Each year NS&amp;I carry out a number of ad-hoc qualitative research projects\. These projects can cover a range of topics so qualitative research may be needed to support: - blue sky thinking and strategy development - product development - both in terms of new product development and product enhancement - understanding of customer service expectations - communications testing - the exploration of consumer segment attitudes, needs and behaviours - advertising development - branding and image development\. As well as bespoke ad-hoc projects we may require support with the facilitation of workshops and input into meetings with other agencies that we work with such as our marketing and brand agencies\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d4c3ff2f-a9dc-4008-8cee-20db1753316f-295393)
