# Contract for the provision of contact centre services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for International Trade](/buyers/department-for-international-trade/contract-awards)
- Contract winner: HGS UK Ltd\.
- Award value: £8,000,000
- Tender value: £8,000,000
- Award date: 17 September 2021
- Published: 1 February 2022
- Contract start: 26 August 2021
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 9eb82a91-2328-45a9-9836-a328060bf5c1-505836
- OCID: ocds-b5fd17-f93fb21e-7df9-4729-ac35-99d764736322

## Description

Contract for the provision of contact centre services

## Related contract awards

- [Assistant Finance Business Partner](/contracts/ocds-b5fd17-7ad8483d-94d6-4d27-821d-8f35ac6acf96): Department for International Trade
- [Legal Advice on a Repayable Launch Investment \(RLI\) Contract](/contracts/ocds-b5fd17-d512acec-f360-4f10-99bf-8e53e47af1d0): Department for International Trade
- [Provision of Market and Product Data for Metals and Commodities](/contracts/ocds-b5fd17-e5391ad0-7d32-45e5-8f7e-c374dc129907): Department for International Trade
- [contract\_15741 - Contact Centre for DBS](/contracts/ocds-b5fd17-8ec3f6cd-c271-4b2d-84d6-bd19da0465d9): Home Office
- [Dispute Support - Enhanced Enquiries Service](/contracts/ocds-b5fd17-0632be30-743c-43b7-ab52-4f5451a07434): Housing Ombudsman
- [Energy Bills Discount Scheme​ Operations Centre](/contracts/ocds-b5fd17-81a046b5-92d5-4dc6-a2a9-942fd9b810d1): Department for Business, Energy &amp; Industrial Strategy

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9eb82a91-2328-45a9-9836-a328060bf5c1-505836)
