# Contact Centre Services for an EASS Helpline

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Contract winner: G4S GOVERNMENT AND OUTSOURCING SERVICES \(UK\) LIMITED
- Award value: £5,000,000
- Tender value: £5,000,000
- Award date: 29 March 2022
- Published: 9 August 2023
- Contract start: 1 July 2022
- Contract end: 30 June 2025
- Stage: awarded
- Procurement category: services
- Notice ID: e9957a21-e4c2-4225-89df-8c6667752156-528132
- OCID: ocds-b5fd17-f9a9355f-a012-4a5e-b544-60a635857e12

## Description

Contact centre services for the EASS Helpline\.

## Related contract awards

- [Construction Professional Services](/contracts/ocds-b5fd17-ef9d53d6-d412-4bf4-a5cc-856df493e69d): Crown Commercial Service
- [Audit and Assurance Services Two \(A&AS2\)](/contracts/ocds-b5fd17-134ddb7b-5d67-4256-819f-96af62f09e23): Crown Commercial Service
- [The Provision of Workday Licences](/contracts/ocds-b5fd17-bf5442b9-cd6a-45f9-8b27-72a80f29e560): Crown Commercial Service
- [Employment Support for Troubled Families - Central London Local Enterprise Partnership Area](/contracts/ocds-b5fd17-a1798aab-adc9-11e6-9901-0019b9f3037b): DEPARTMENT FOR WORK AND PENSIONS
- [Employment Support for Older Workers - Central London Local Enterprise Partnership Area](/contracts/ocds-b5fd17-712614b5-adc9-11e6-9901-0019b9f3037b): DEPARTMENT FOR WORK AND PENSIONS
- [Lancashire - Local Enterprise Partnership Area](/contracts/ocds-b5fd17-6f208b52-adc9-11e6-9901-0019b9f3037b): DEPARTMENT FOR WORK AND PENSIONS

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e9957a21-e4c2-4225-89df-8c6667752156-528132)