# Primary Care IT / Digital Transformation Support Services - NHS Humber and North Yorkshire ICB

> A sourced UK public sector contract award published by NHS HUMBER & NORTH YORKSHIRE ICB.

## Key facts

- Buyer: [NHS HUMBER & NORTH YORKSHIRE ICB](/buyers/nhs-humber-north-yorkshire-icb/contract-awards)
- Supplier: [N3i Limited](/suppliers/n3i/public-sector-contract-awards)
- Award value: £31,753,988
- Tender value: £31,823,995
- Award date: 8 October 2024
- Published: 12 November 2024
- Contract start: 1 April 2025
- Contract end: 31 March 2030
- Stage: awarded
- Procurement category: services
- Notice ID: 40d76308-fbdd-40b8-8cc7-3c8de8192d84-802005
- OCID: ocds-b5fd17-f9b4d4e5-bbcb-4778-a3cf-64561fd64db1

## Description

NHS Humber and North Yorkshire Integrated Care Board \(hereafter the Contracting Authority\) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process\. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout\. The service will be required to: • Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services; • Ensure that Services are supported on a 24/7 basis as appropriate to requirement; • Ensure that all systems, and associated infrastructure, are securely operated and maintained; • Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; • Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and • Fully understand all local and national requirements and work closely with the ICB Places to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda\. Additional information: e-Procurement portal - https://atamis-1928\.my\.site\.com/s/Welcome \(https://atamis-1928\.my\.site\.com/s/Welcome\) Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928\.my\.site\.com/s/Welcome \(https://atamis-1928\.my\.site\.com/s/Welcome\) - contract reference C234517 The closing date for tender responses is 13:00 on 23 August 2024

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/40d76308-fbdd-40b8-8cc7-3c8de8192d84-802005)