# SC220249 - Customer Feedback System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Kent County Council](/buyers/kent-county-council/contract-awards)
- Contract winner: [Civica UK Limited](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £80,000
- Tender value: £80,000
- Award date: 24 August 2022
- Published: 13 September 2022
- Contract start: 1 October 2022
- Contract end: 30 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 74f99fd3-bcf8-428c-ae2f-6298b14c815d-571302
- OCID: ocds-b5fd17-f9ffc639-58b1-4fc5-9f69-9545b06d2431

## Description

Customer Feedback System \(iCasework\) - G-Cloud 12 Framework Agreement \(RM1557\.12\)\.

## Related contract awards

- [SESLIP DPS - ICB data dashboards](/contracts/ocds-b5fd17-b50fff1c-27fc-4071-ac3a-cc29d330a855): KENT COUNTY COUNCIL
- [SESLIP DPS - Targeted Support run-off](/contracts/ocds-b5fd17-bcd05e66-ab1f-4537-899b-0d52c65f4260): KENT COUNTY COUNCIL
- [SESLIP DPS - Project Support](/contracts/ocds-b5fd17-270a9f03-310b-4ea0-b581-49b95d429eb2): KENT COUNTY COUNCIL
- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/74f99fd3-bcf8-428c-ae2f-6298b14c815d-571302)