# Case Management Solution for ACRO

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Thames Valley Police](/buyers/thames-valley-police/contract-awards)
- Tender value: £5,000,000
- Published: 19 December 2022
- Planned start: 28 April 2023
- Planned end: 31 March 2028
- Stage: open_tender
- Procurement category: services
- Notice ID: a8427336-4e1c-4f78-a45a-3d0ef55e8127-600290
- OCID: ocds-b5fd17-fad6492c-ea86-4905-9dc0-5250d17f0957

## Description

ACRO Criminal Records Office \(ACRO\) is a national police unit governed by the National Police Chief's Council \(NPCC\) and hosted by Hampshire Constabulary, working for safer communities and leading in criminal record exchange both nationally and internationally\. We provide a range of services that deliver operational benefits to law enforcement and public protection organisations\. We also deliver bespoke certificate processes to the general public to support immigration and work visa processes\. ACRO are seeking suitable providers to deliver Case Management solutions to a number of core business functions within ACRO\. This specification outlines requirements with the aim to innovate and streamline existing business processes, to deliver continuous improvement and efficiencies, as well as providing opportunities for growth to deliver new products and services\.

## Related contract awards

- [PROVISION OF PHYSICAL FORENSIC SERVICES UNDER THE BLUELIGHT COMMERCIAL DYNAMIC PURCHASING SYSTEM CALL-OFF CONTRACT](/contracts/ocds-b5fd17-438bd744-117a-437a-8b4d-761c7cee92f1): Thames Valley Police
- [Provision of Tac Utility Vests](/contracts/ocds-b5fd17-12c51c50-231a-45e9-bfaf-701320bc1ea9): Thames Valley Police
- [Black & Hi Vis Waterproof Clothing \(Lots 1-5\)](/contracts/ocds-b5fd17-304e802f-9bc7-4a4f-9059-58e941df5eff): Thames Valley Police

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a8427336-4e1c-4f78-a45a-3d0ef55e8127-600290)