Resource Augmentation for the Development and Live Support DWP Technology Choildren Platform teams

The Supplier is required to provide flexible capacity and capability to support DWP by providing technical specialist resource that can deliver outcomes in the areas of development activities necessary to satisfy the requirements for development/change/repair across a series of releases, and Live Support necessary to satisfy the requirements for a stable performance application/system of the DWP Technology Children Platform. Key technologies are Siebel, BPM, OBIEE, Adobe and Documentum.

The new Supplier will need to gain an understanding of the existing solution to be able to provide support and to deliver future developments with minimal disruption. DWP retains the right to place resources into a team from other suppliers where a supplier or resource has a particular strength. Typically resource will be required to work a minimum of 7.5 hours/day, 5 days/week. NB: Some weekend work will be required for discrete project work and support resource will be required to cover 24/7 on an on call basis.