# CAFM Replacement

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Northumberland, Tyne and Wear NHS Foundation Trust
- Contract winner: [Idox Software Ltd](/contract-winners/idox-software/public-sector-contract-awards)
- Award value: £85,150
- Tender value: £603,761
- Award date: 22 February 2017
- Published: 23 February 2017
- Contract start: 1 March 2017
- Contract end: 28 February 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 64b4db5a-2877-4622-8137-3a1f62a9d04b-132053
- OCID: ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9

## Description

Northumberland, Tyne and Wear NHS Foundation Trust requires a Computer Aided Facilities Management \(CAFM\) system which will enhance and streamline effective management of a large and growing estate with complex and advanced technical and physical infrastructure\. The Trust anticipates the following requirements will be necessary in order to operate an intergrated Estates and Facilities CAFM system:- 1\. Request Management: -Helpdesk; Self-Service Portal; Permit Management \(to assist with Contractor Management\); 2\. Activity Management: -Planned and Reactive Maintenance; Customer Relationship Management, Resource Planning, Backlog Maintenance, 3\. Information Management: -Asset Management, Document Management, Compliance Management, Terrier Information \(including Lease Management\), Space Planning & Utilisation and Drawing Management, Stock Control; Service Level Agreements, Statutory and other Health and Safety obligations, Six Facet Condition Surveys 4\. Other: -Other System Interface, Catering \(Menu Selection/Food ordering\), Soft FM Audits \(e\.g\. Cleaning Inspection\), Energy and utilities Management

## Related contract awards

- [Apointment of Authorising Engineer \(LV\)](/contracts/ocds-b5fd17-88db17e9-adc9-11e6-9901-0019b9f3037b): Northumberland, Tyne and Wear NHS Foundation Trust
- [Bed & Lifting Equipment Maintenance](/contracts/ocds-b5fd17-8372b46e-adc9-11e6-9901-0019b9f3037b): Northumberland, Tyne and Wear NHS Foundation Trust
- [Family Information Directory](/contracts/ocds-b5fd17-c19a838f-b04b-427e-a0cd-515b5951a6ad): Dorset Council
- [ICT179: CGA Project Ref 73033 Send Education, Health and Care \(EHC\) Hub](/contracts/ocds-b5fd17-e0bf966c-91bb-4b0e-be02-673e4e34d5bb): Oldham Council
- [Digital Planning \(IDOX\)](/contracts/ocds-b5fd17-7ffaea88-7c68-4af0-9731-532207d206c2): THE GREATER MANCHESTER COMBINED AUTHORITY

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/64b4db5a-2877-4622-8137-3a1f62a9d04b-132053)