# Provision of Support and Maintenance for Sun Systems and iPOS

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Financial Services Compensation Scheme](/buyers/financial-services-compensation-scheme/contract-awards)
- Contract winner: Touchstone FMS Limited
- Award value: £173,620
- Tender value: £173,620
- Award date: 23 December 2020
- Published: 8 January 2021
- Contract start: 1 February 2021
- Contract end: 31 January 2023
- Stage: awarded
- Procurement category: services
- Notice ID: a1105dbb-e4a2-4cd9-bf4c-3526ffb1a9b6-404480
- OCID: ocds-b5fd17-fbf2cd04-0593-45f5-bb66-6d985abb3dbd

## Description

FSCS is seeking to appoint a Service Provider for the provision of support, maintenance and consultancy services for it's Finance applications as below: \(i\) Support and maintenance for FSCS' on-premise instances of SunSystems, iPOS and associated applications based on current service model; \(ii\) Root and branch analysis of FSCS current finance applications to include producing a configuration document; \(iii\) SunSystems and iPOS system upgrades to include any associated training; \(iv\) Support to migrate to cloud version \(if required\); \(v\) off-premise support - post migration based on the chosen service model \(if required\)\.

## Related contract awards

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- [GB-London: Audio Visual Supply, Installation and Support](/contracts/ocds-b5fd17-e9146fd4-ba0e-467f-ab5d-8307eed8c7e7): Financial Services Compensation Scheme
- [GB-london: FSCS526 Salary Benchmarking and Related Services](/contracts/ocds-b5fd17-b8585f8f-f3b2-41b1-a375-528011813a24): Financial Services Compensation Scheme
- [EHRC 1920-42 Finance Systems' Licensing and Support](/contracts/ocds-b5fd17-0fadf96e-f737-4ba7-b144-5c6656e4c19c): Equality and Human Rights Commission
- [OCR for Accounts Payable](/contracts/ocds-b5fd17-2d64fbb5-631a-45b1-83c2-2bd38c2bc50f): LONDON &amp; QUADRANT HOUSING TRUST
- [GB-London: BIG001-0959 Support and maintenance of SunSystems for the Big Lottery Fund](/contracts/ocds-b5fd17-bf13a33e-b7c7-40a6-871b-184fe5c8f1b9): Big Lottery Fund

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a1105dbb-e4a2-4cd9-bf4c-3526ffb1a9b6-404480)
