# Provision of a Corporate Contact Centre

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Hull City Council](/buyers/hull-city-council/contract-awards)
- Contract winner: [Civica UK Limited](/contract-winners/civica-uk/public-sector-contract-awards)
- Award value: £6,850,000
- Tender value: £6,850,000
- Award date: 3 October 2016
- Published: 3 October 2017
- Contract start: 1 December 2016
- Contract end: 30 November 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 7fca7744-915b-47e8-8282-f563c151cf37-173911
- OCID: ocds-b5fd17-fc2f8754-3288-4214-b97f-27e464809cb6

## Description

Provision of a Corporate Contact Centre

## Related contract awards

- [HULL CITY COUNCIL- Door Access Control Improvements 2024 \(Various Sites\)](/contracts/ocds-b5fd17-8883570a-6b13-4524-b43b-7e6b662e0f2c): Hull City Council
- [Peel Street Play Park Refurbishment, Mini-competition, Lot 2](/contracts/ocds-b5fd17-33c8be37-1549-4789-ba96-f089eb0191a2): Hull City Council
- [Fire Risk Appraisal External Walls, Hull, EN: Procure Construction Consultancy Services Framework Gen-4, Lot 12 Fire Safety Consultant Services, further competition](/contracts/ocds-b5fd17-8388a3b4-ffa3-4b5f-9070-e1070e73548a): Hull City Council
- [Canvassing](/contracts/ocds-b5fd17-c57e211d-2744-4273-971c-5f815246978b): Bassetlaw District Council
- [Web Hosted Case Management System](/contracts/ocds-b5fd17-ee78859b-1de7-4a4d-b812-b69941f1a166): BIRMINGHAM CITY COUNCIL
- [Democratic Management System - Ashfield District Council](/contracts/ocds-b5fd17-01bdf472-e040-4caf-bb83-d4aff558d50e): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7fca7744-915b-47e8-8282-f563c151cf37-173911)
