# National Pathways Light & 111 Resilience Capacity Model

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Contract winner: Integrated Care 24
- Award value: £23,800,000
- Tender value: £25,000,000
- Award date: 1 March 2023
- Published: 14 September 2023
- Contract start: 1 March 2023
- Contract end: 31 January 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 2f3ab3f3-5ec3-4237-a161-c2efb8fd18b8-680550
- OCID: ocds-b5fd17-fc4db9b4-61b8-462a-b0e4-7ddc4e9fc51e

## Description

There continues to be significant uncertainty around expected demands on the NHS 111 service\. To meet this challenge and alleviate key times of pressures on the core NHS111 service, we intend to contract for two proposed services, which are split into Lots within the ITT: Lot A: Scalable surge capacity management of those cases that can be taken by a Service Advisor \(SA\) using current and future Pathways Light modules\. \(est\. £14m\) Lot B: National Resilience Capacity \(core NHS111 model delivered via Health Advisors and Clinicians\)\. \(est\. £9\.8m\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2f3ab3f3-5ec3-4237-a161-c2efb8fd18b8-680550)