# Re-commissioning of Healthwatch and NHS Complaints Advocacy Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Lewisham](/buyers/london-borough-of-lewisham/contract-awards)
- Contract winner: Your Voice in Health and Social Care
- Award value: £472,284
- Tender value: £472,284
- Award date: 30 December 2019
- Published: 21 June 2021
- Contract start: 1 April 2020
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 914d18f0-5dee-48fd-9136-a0c46741bbf7-445282
- OCID: ocds-b5fd17-fc6304e2-d106-4057-9629-b4c61892e66c

## Description

The provider will have the responsibility for the delivery of the six key roles of Healthwatch and the NHS Complaints Advocacy Service\. The duties are focused on informing local people of the provision of health and social care services and involving people in the scrutiny of the services\. The Health and Social Care Act 2012 requires local authorities with social care responsibilities to commission Healthwatch as the main public and patient engagement mechanism for health and social care service users\.

## Related contract awards

- [Ladywell Park Gardens- Design and Build](/contracts/ocds-b5fd17-332d0b85-0e8b-4bd9-b7b5-638619d580d0): London Borough of Lewisham
- [Special Projects 2025 -2026 via Lewisham Major Works Framework Contract](/contracts/ocds-b5fd17-99a63a84-264a-444d-b680-64b0267ab39a): London Borough of Lewisham
- [Catford High Street Place Lab](/contracts/ocds-b5fd17-455e4fdb-d8dc-4a5a-97b8-fb9d0a6d1bbd): London Borough of Lewisham
- [Ealing Healthwatch Service](/contracts/ocds-b5fd17-a48d8a63-5146-4302-b5f5-ff4a379a6319): London Borough of Ealing
- [Ealing Carers Support Service](/contracts/ocds-b5fd17-cdfdf961-65de-46de-9f3f-f67fe02c31d4): London Borough of Ealing
- [SEN Parent Participation](/contracts/ocds-b5fd17-365d99f6-8a27-41e3-a322-a25304beaf96): London Borough of Bromley

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/914d18f0-5dee-48fd-9136-a0c46741bbf7-445282)