# GB-London: CON-19-127 EAP Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Financial Conduct Authority](/buyers/financial-conduct-authority/contract-awards)
- Contract winner: [Health Assured](/contract-winners/health-assured/public-sector-contract-awards)
- Award value: £80,000
- Tender value: £80,000
- Award date: 21 October 2019
- Published: 11 November 2019
- Contract start: 18 November 2019
- Contract end: 17 November 2022
- Stage: awarded
- Procurement category: services
- Notice ID: a20b88be-8f92-4a33-bbac-b65de621658a-325366
- OCID: ocds-b5fd17-fc700d25-1a85-4c1a-9b2f-f660c20daedf

## Description

The FCA is seeking to identify a EAPA registered provider, for a period of three years, with an option to extend for a further year, to provide high quality and competitively priced EAP services\. This will include: - 24/7/365 confidential telephone support; - Legal information services; - Debt management services; - Triage and clinical assessment of needs \(inclusive of a risk assessment\); - Computerised Cognitive Behaviour Therapy \(cCBT\); - Access to limited support for dependants within HMRC guidelines; - Short-term solution focused structured face to face, on¬line and telephonic counselling \(session model varies de¬pending on providers and client requirements\); - Case management protocols; - Management information reporting; - Management consultancy and support; - Marketing and promotional materials; - Crisis support; - Technological resources such as an online portal website or mobile application; and - Access to training \(emotional wellbeing, trauma and crisis management\)\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [Employee Engagement Platform and related services](/contracts/ocds-b5fd17-156fad07-972c-4613-80e6-5de32189ff37): Financial Conduct Authority
- [Digital Certificates](/contracts/ocds-b5fd17-5a2528ea-3c6c-49a7-910b-05e3ba95b148): Financial Conduct Authority
- [Data Governance Consultant Services](/contracts/ocds-b5fd17-b76a4cb5-888c-4273-93bc-567339ac5a81): Financial Conduct Authority
- [Employee Assistance Programme \(EAP\) 2024](/contracts/ocds-b5fd17-2e740295-7d73-4fb0-a55a-6ba05b8296fc): Home Office
- [Employee Assistance Programme \(EAP\)](/contracts/ocds-b5fd17-1eaaf43f-2b24-40fc-86a9-215f4479b3aa): WESTMORLAND AND FURNESS COUNCIL
- [Digitial EAP Services](/contracts/ocds-b5fd17-c9b8e9a7-2458-4fef-9b6a-f52e5534292a): HR Connect t/a Kent County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a20b88be-8f92-4a33-bbac-b65de621658a-325366)