# Customer Satisfaction Survey

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [East Suffolk Council](/buyers/east-suffolk-council/contract-awards)
- Published: 10 February 2023
- Planned start: 24 March 2023
- Planned end: 31 August 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: dffa4c11-722a-4411-bc0f-f011b22ef916-613673
- OCID: ocds-b5fd17-fc961df1-1e39-498f-8295-52be2d592983

## Description

The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course\. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services\. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience\. Additional information: The tender documentation is free to access on the following link\. https://in-tendhost\.co\.uk/eastsuffolk Is a Recurrent Procurement Type? : No

## Related contract awards

- [Design services for the Redevelopment of the former Post Office, London Road North, Lowestoft - AWARD](/contracts/ocds-b5fd17-a895c1df-61d0-4ade-a14f-ebeaf488f8c9): East Suffolk Council
- [Greater Norwich NSSA -New Settlement Master Planning - Town Planning and Landscape - AWARD](/contracts/ocds-b5fd17-f2990299-172e-4620-9adf-a342af375656): East Suffolk Council
- [GB-Woodbridge: TPPL East Suffolk Council NEPO HGV Lot 1 - 4 x 26t Narrow RCVs \(31834\)](/contracts/ocds-b5fd17-40de086c-9983-49cc-9129-a20927826872): East Suffolk Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dffa4c11-722a-4411-bc0f-f011b22ef916-613673)