# Telephony Support Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: [Softcat PLC](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £35,000
- Tender value: £35,000
- Award date: 30 January 2026
- Published: 12 February 2026
- Contract start: 1 March 2026
- Contract end: 28 February 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: be8318f3-68dc-473d-85eb-5c097778e1ce-882095
- OCID: ocds-b5fd17-fcc33b07-2e36-4c8b-a30a-b0358ed64b5a

## Description

\*\*\*Please note this is an award notice, not a call for competition\*\*\* UK Shared Business Services had a requirement for Telephony Support Services\. This has been sourced via Direct Award against the NHS Digital Workplace Solutions 2 Framework Reference - SBS10510\.

## Related contract awards

- [DDaT26444 - Software licenses](/contracts/ocds-b5fd17-f38f15c8-8038-485f-8882-59bc0fa910b2): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT25502 - Collaboration Software Licences](/contracts/ocds-b5fd17-11b012b3-070b-4304-b022-3f02aa3fabee): UK SHARED BUSINESS SERVICES LIMITED
- [CSP25672 - Business Analyst Level 4 Apprenticeship](/contracts/ocds-b5fd17-e19ed49b-5109-43b1-bdfe-730050cf0dfe): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT26245 - Cloud Security Subscription](/contracts/ocds-b5fd17-831b0b96-b736-477f-9518-ccc4e5c24035): UK SHARED BUSINESS SERVICES LIMITED
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1): UK SHARED BUSINESS SERVICES LIMITED
- [UKSBS ServiceNow renewal](/contracts/ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/be8318f3-68dc-473d-85eb-5c097778e1ce-882095)