# East West Rail Customer Experience Development Procurement

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [East West Railway Company Limited](/buyers/east-west-railway-company-limited/contract-awards)
- Published: 5 December 2019
- Planned start: 1 April 2020
- Planned end: 31 March 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: f001d48c-1ab9-4693-89dd-2c7655e196f6-330491
- OCID: ocds-b5fd17-fcfdccee-f78e-402f-9c14-238ab060f893

## Description

In order fulfil the East West Railway Company's \(EWR Co\) strategic aim of setting a new benchmark for customer experience, EWR Co\. is seeking to appoint a third-party supplier to assist in the development of a customer strategy and proposition from construction through to end state operation\.

## Related contract awards

- [Provision of Digital Spine Services](/contracts/ocds-b5fd17-8a884001-b64a-41a2-a9d0-b4da012ca975): EAST WEST RAILWAY COMPANY LIMITED
- [UKPN to provide design services](/contracts/ocds-b5fd17-f13c5336-eace-48d9-9469-e3c4ea142691): EAST WEST RAILWAY COMPANY LIMITED
- [National Gas to provide proposed diversion service](/contracts/ocds-b5fd17-a6a15363-8d01-4009-b599-e69c5bd862f4): EAST WEST RAILWAY COMPANY LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f001d48c-1ab9-4693-89dd-2c7655e196f6-330491)