Temporary COVID-19 Welfare Call Centre

This contract is for the provision of a temporary call centre to provide information, advice and signposting for residents of Hampshire in relation to COVID-19. In particular the service will focus on those individuals advised to self-isolate for an extended period of time and their families. The Council does not have the capacity to provide this service itself and is therefore purchasing call centre capacity from a supplier has existing infrastructure and workforce who can deliver this service.