# IT Managed Services

> A sourced UK public-sector contract award published by Financial Ombudsman Service.

## Key facts

- Public buyer: [Financial Ombudsman Service](/buyers/financial-ombudsman-service/contract-awards)
- Contract winner: [Tata Consultancy Services Limited](/contract-winners/tata-consultancy-services/public-sector-contract-awards)
- Award value: £16,336,546
- Tender value: £16,336,546
- Award date: 30 March 2022
- Published: 6 April 2022
- Contract start: 29 April 2022
- Contract end: 28 April 2026
- Stage: awarded
- Procurement category: services
- Notice ID: befa0c1b-dd1d-4c80-9697-3a446dd4478a-525914
- OCID: ocds-b5fd17-fda41423-2871-44f8-bdf9-139d9029f055

## Description

Contract for the provision of managed IT services to encompass: 1\)Ongoing support, maintenance and development of our case management system; 2\) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3\) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4\) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis\.

## Related contract awards

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- [Neutral Vendor Recruitment Services - Award Notice](/contracts/ocds-b5fd17-17e02f1c-e23d-4838-9ad0-aee37baf8503): Financial Ombudsman Service
- [Fully Managed Payroll Administration and Management Services](/contracts/ocds-b5fd17-a6df688c-dbff-48e3-b05c-6e89c7438abb): HM Land Registry
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- [\(DWP\) SCE Digital Assisted Services - Phase 2](/contracts/ocds-b5fd17-8469d474-25b2-4e8d-8dcd-61ad30f3775f): Department for Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/befa0c1b-dd1d-4c80-9697-3a446dd4478a-525914)