# Review of ORR's escalation process for Highways England

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: OFFICE OF RAIL AND ROAD
- Contract winner: Rebel Infrastructure Assets & Operations B\.V\.
- Award value: £28,900
- Tender value: £40,000
- Award date: 23 December 2019
- Published: 21 January 2020
- Contract start: 24 December 2019
- Contract end: 16 March 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 90af5fda-d846-4455-a2fa-d40db5fda18a-338649
- OCID: ocds-b5fd17-fddcd37d-5fa2-4130-acc7-1185142b58fa

## Description

The project is being commissioned to carry out a review of ORR's escalation process\. It will involve engaging with Highways England and ORR to understand their experience, gather views on what could be improved, and make recommendations on the approach for the next Road Period\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/90af5fda-d846-4455-a2fa-d40db5fda18a-338649)