# Payroll, Roster and Availability IT System for Hertfordshire Fire and Rescue Service

> A sourced UK public sector contract award published by Hertfordshire County Council.

## Key facts

- Buyer: [Hertfordshire County Council](/buyers/hertfordshire-county-council/contract-awards)
- Supplier: [GARTAN TECHNOLOGIES LIMITED](/suppliers/gartan-technologies/public-sector-contract-awards)
- Award value: £387,066
- Tender value: £387,066
- Award date: 24 August 2023
- Published: 30 January 2024
- Contract start: 24 September 2023
- Contract end: 23 September 2028
- Stage: awarded
- Procurement category: services
- Notice ID: fdc70867-95b9-45a4-b427-eb2454eef2ae-718482
- OCID: ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9

## Description

This is an Award Notice for the Provision of a Payroll, Roster and Availability IT System for HFRS\. This is a direct award because competition is absent for the technical reasons below\. Hertfordshire Fire and Rescue Service \(HFRS\) has an integrated workforce management solution designed to manage it's time management needs\. The application provides real-time insight into the availability of on-call fire services and optimises crewing for full-time fire stations, allowing HFRS to manage all staff in one system\. The current provider, Gartan Technologies, and their products \(Availability, Payroll, Roster\) are fully integrated with HFRS systems\. The application has been customised to HFRS requirements with over 20 bespoke enhancements which reflect the specific needs of HFRS\. The HFRS systems are aligned with Motorola 3CR \(3TC Guardian Command\)\. Gartan is the only native OAM integration with Motorola 3CRS \(3TC Guardian Command\) at present\. The Council has therefore awarded a contract to Gartan Technologies\. This represents a best value approach to ensure the ongoing service delivery\. If a new provider were to be appointed, the cost of replicating the bespoke enhancements and providing an ongoing service would far exceed the budget envelope\. It is not clear whether a new system could be delivered within the timescales required and integrated to ensure there was no break in service of HFRS's critical activities to save lives\.

## Related contract awards

- [GB-Welwyn Garden City: TPPL Hertfordshire County Council CSKL Bus Lot 2 - 3 x 10-Seater Minibuses \(29660\)](/contracts/ocds-b5fd17-07a57c7b-955d-4fda-a216-b47fec2612f2) — Hertfordshire County Council
- [GB-Welwyn Garden City: TPPL Hertfordshire County Council BNES Bus Lot 2 - 1 x 16 Seat Minibus \(28619\)](/contracts/ocds-b5fd17-d4d6c71c-27ca-49f5-a646-9c9055be034d) — Hertfordshire County Council
- [GB-Welwyn Garden City: TPPL Hertfordshire County Council BNES Bus Lot 3 - 4 x Low Floor Accessible Minibuses \(28274\)](/contracts/ocds-b5fd17-246c9e79-0eb7-47d2-b86d-08894ddf15c2) — Hertfordshire County Council
- [GB-Welwyn Garden City: TPPL Hertfordshire County Council HCC Lot 2 - 1 x 3\.5t L4 H3 Crew Van \(Water/BA Vehicle\) \(26235\)](/contracts/ocds-b5fd17-af078579-eaec-4fb8-b321-52c642a72e6f) — Hertfordshire County Council
- [Availability System](/contracts/ocds-b5fd17-c703c8db-7422-4ac8-b5a2-9b8d4ac309f1) — DEVON & SOMERSET FIRE & RESCUE SERVICE
- [Mobilising Solutions](/contracts/ocds-b5fd17-35e1d923-a457-4606-8e29-9a3a2a5439f7) — DEVON & SOMERSET FIRE & RESCUE SERVICE
- [DN782194 EPC Surveys \(Direct Award\)](/contracts/ocds-b5fd17-a9cba2b0-2c95-41d4-8bf6-3b678d7f321c) — London Borough of Hackney
- [Tourism Campaign 2027 - Video Agency tender](/contracts/ocds-b5fd17-a08bea07-7b5c-4c91-afbd-77c605e14093) — North York Moors National Park
- [MRWA Food Waste Prevention campaign 26/27](/contracts/ocds-b5fd17-d0751a7a-92c1-46ca-a009-a08b92e39f84) — Merseyside Waste Disposal Authority
- [5-year maintenance contract for Karl Storz stack systems \(26 items\)](/contracts/ocds-b5fd17-32db329b-fe7b-469d-8277-91e367b98845) — North West Anglia NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fdc70867-95b9-45a4-b427-eb2454eef2ae-718482)