# CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Nottingham City Council](/buyers/nottingham-city-council/contract-awards)
- Tender value: £3,200,000
- Published: 23 February 2023
- Planned start: 1 June 2023
- Planned end: 30 May 2033
- Stage: open_tender
- Procurement category: services
- Notice ID: c3c3414a-172e-48fd-a232-aa54cc4e07d6-618110
- OCID: ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1

## Description

Nottingham City Council is seeking tenders from sufficiently experienced and qualified contractors to establish a services contract to provide Customer Relationship Management and Billing Software System\. Nottingham City Council Environment and Sustainability Division provide billing services to our domestic customers on Enviroenergy's District Heating Network who exclusively use the networks hot water for their home's hot water and heating needs and not a conventional gas boiler\. Due to this they have a distinctive heat meter which communicates flow and temperature readings to calculate kWh energy usage\. NCC also provides billing services to a number of external clients who have their own communal heating programmes with similar heat meters\.

## Related contract awards

- [CPU 8682 Resurfacing works at Coleby and Withern Road](/contracts/ocds-b5fd17-ce3aaa76-9cbe-4c50-abcb-0c178baf4eb8): Nottingham City Council
- [CPU 8677 General Building Materials for Minor works city wide C/W Revenue Works 2026-2027](/contracts/ocds-b5fd17-c709d5da-34d7-465e-a3e3-568c7ab8d506): Nottingham City Council
- [CPU 8676 Planting of meadow turf in three areas and 2 years of Establishment at St Peter's Street](/contracts/ocds-b5fd17-4164505e-45ae-49d3-b0ba-5d2307cbf28d): Nottingham City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c3c3414a-172e-48fd-a232-aa54cc4e07d6-618110)