# Provision of Contact Centre Services

> A sourced UK public sector contract award published by Crown Commercial Service.

## Key facts

- Buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Supplier: [Serco Limited](/suppliers/serco/public-sector-contract-awards)
- Award value: £40,000,000
- Tender value: £40,000,000
- Award date: 6 December 2022
- Published: 10 January 2023
- Contract start: 4 January 2023
- Contract end: 3 January 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 4898b3ce-8dae-4938-a220-a4ec2ffab042-597188
- OCID: ocds-b5fd17-fed25f66-ad32-425b-8a94-eeb657a5a941

## Description

To provide a range of contact centre services to support the Home Office customers with a range of services\. This will be a second contact centre contract to support capacity planning during peak demand period for HMPO and support other Home Office departments\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4898b3ce-8dae-4938-a220-a4ec2ffab042-597188)