# Customer Satisfaction Survey

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Insolvency Service](/buyers/the-insolvency-service/contract-awards)
- Contract winner: [IFF Research Limited](/contract-winners/iff-research/public-sector-contract-awards)
- Award value: £53,868
- Tender value: £53,868
- Award date: 6 January 2022
- Published: 31 January 2022
- Contract start: 6 January 2022
- Contract end: 4 January 2023
- Stage: awarded
- Procurement category: services
- Notice ID: cac2b634-ee68-4ace-83ce-24958614aafb-505325
- OCID: ocds-b5fd17-ffb6fa80-48aa-4827-99e3-b3ded34f1a4e

## Description

Annual customer satisfaction survey - telephone interview based with customer selected user groups\. Analysis and presentation of the findings in a format that allows years on year comparison\.

## Related contract awards

- [Atlassian Licensing](/contracts/ocds-b5fd17-507fbbe1-d3f6-466c-a93f-f5a007cf1585): The Insolvency Service
- [Wisdom, Kofax and Service Delivery - Support Contract](/contracts/ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d): Insolvency Service
- [SCS Recruitment Campaign Services](/contracts/ocds-b5fd17-5df69e40-1d2b-48dd-ac15-5789c3c96857): The Insolvency Service
- [Employer Skills Survey 2026/2028 \(con\_31795\)](/contracts/ocds-b5fd17-8783ec87-529c-43c6-b0b1-6dae21b966a9): Department for Education
- [Reducing Parental Conflict - National Offer User research](/contracts/ocds-b5fd17-5be04410-9ca0-45d9-9859-319a9bef3ec1): IFF Research Limited
- [Later Life Mortgages Market Study Quantitative Consumer Research](/contracts/ocds-b5fd17-84e03565-943a-4982-9fc7-69902aa8258a): FCA

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cac2b634-ee68-4ace-83ce-24958614aafb-505325)