# ecm\_12348 NASSTAR for Historical Call Recording Storage

> A sourced UK public sector contract award published by Department for Work and Pensions.

## Key facts

- Buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Supplier: [GCI Network Solutions Ltd\.](/suppliers/gci-network-solutions/public-sector-contract-awards)
- Award value: £34,500
- Tender value: £35,400
- Award date: 2 September 2024
- Published: 22 October 2024
- Contract start: 2 September 2024
- Contract end: 6 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: a9c70d47-7eea-48ca-a2eb-003042254f31-795954
- OCID: ocds-b5fd17-ffeced87-f301-4542-9c48-f5bd5c0db7c7

## Description

This service was required beyond the end of the Atos IAS contract to retain IAS historical call recordings\. This will enable the Department to respond to potential customer complaints/enquiries in line with the call retention period of two years\. Calls will automatically be deleted from the platform when the two year period is reached\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a9c70d47-7eea-48ca-a2eb-003042254f31-795954)