# freshworks — UK public sector contract awards

> A prime supplier profile built from sourced government contract award notices.

## Key facts

- Awards: 65
- Known award value: £9,445,849
- First award: 12 December 2019
- Latest award: 31 March 2026

## Top public sector buyers

- [Cabinet Office](/buyers/cabinet-office/contract-awards) — 5 awards
- [Ministry of Housing, Communities and Local Government](/buyers/ministry-of-housing-communities-and-local-government/contract-awards) — 4 awards
- [NHS England](/buyers/nhs-england/contract-awards) — 4 awards
- [DfTc - Department for Transport](/buyers/dftc-department-for-transport/contract-awards) — 3 awards
- [Health Education England](/buyers/health-education-england/contract-awards) — 3 awards

## Contract awards

### [EMSS Service Desk System](/contracts/ocds-b5fd17-d82f8c55-8f99-4dbf-ace5-600d53dade39)

Leicestershire County Council · £319,824 · 27 January 2025 · awarded

### [Freshservice Pro Licences](/contracts/ocds-b5fd17-c747d048-a4c9-4ae5-a02f-fba205ed0f31)

UK SHARED BUSINESS SERVICES LIMITED · £12,600 · 11 September 2024 · awarded

### [Provision of ITSM for FSET](/contracts/ocds-b5fd17-3a96c870-5c90-4461-bf15-a7021991012a)

Cabinet Office · £240,488 · 28 August 2024 · awarded

### [Provision of Service Desk Digital Solutions](/contracts/ocds-b5fd17-05d1d294-660c-468c-a423-ffe591ae22ad)

Suffolk County Council · £250,000 · 28 August 2024 · awarded

### [Freshworks - IT service management tool](/contracts/ocds-b5fd17-718ff8d5-9c93-4a5d-9e48-cf45850c7e8b)

whg · £88,128 · 29 March 2024 · awarded

### [Corporate Services ITSM Software](/contracts/ocds-b5fd17-7c63d3f3-6229-4009-92b4-06462b3a51fd)

Lincolnshire County Council · £141,120 · 9 January 2024 · awarded

### [PROVISION OF IT SERVICE MANAGEMENT \(ITSM\)](/contracts/ocds-b5fd17-1809bed3-ab2d-403e-bd22-091cb6021b28)

Crown Commercial Service · £211,680 · 25 November 2022 · awarded

### [Information Technology Service Management\(ITSM\)](/contracts/ocds-b5fd17-14ea297e-e86f-4650-8436-dc611e2f9b88)

Surrey and Boarders Partnership NHS Foundation Trust · £56,376 · 6 March 2024 · awarded

### [ITSM Service Desk Software](/contracts/ocds-b5fd17-e62724d7-28bb-46ac-8179-c4aeb4595086)

Oxfordshire County Council · £176,400 · 22 February 2024 · awarded

### [IT Service Desk Software Solution for NHS Mid and South Essex ICB](/contracts/ocds-b5fd17-8217af6d-7cca-4342-bf65-11421f165588)

Attain · £53,978 · 30 March 2023 · awarded

### [Freshdesk License](/contracts/ocds-b5fd17-7f251526-40a8-4b01-983e-940ca6a8b29a)

Health Education England · £67,620 · 28 March 2023 · awarded

### [Freshdesk Cloud Software](/contracts/ocds-b5fd17-76bd90ea-672a-4617-a94b-953b36620743)

HEE · £67,620 · 28 March 2023 · awarded

### [Freshservice IT Service Management \(ITSM\) Tool](/contracts/ocds-b5fd17-f9545a7d-ef98-4b99-95a8-cda38e16fe6e)

Sussex Community NHS Foundation Trust · £270,720 · 11 April 2023 · awarded

### [DHSC Freshdesks Email Ticketing System - GCloud12 Call-Off Contract](/contracts/ocds-b5fd17-d4983130-5097-4711-8a00-d11f227b645f)

ATAMIS LTD · £54,720 · 25 April 2022 · awarded

### [Freshservice IT Service Management \(ITSM\) Tool](/contracts/ocds-b5fd17-d1363f46-11e9-487b-9b08-0be9355c30af)

Sussex Community NHS Foundation Trust · £69,240 · 17 March 2023 · awarded

### [HEE - Freshservice - RM1557\.13](/contracts/ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6)

Health Education England · £30,240 · 23 February 2023 · awarded

### [DLUHC Freshservice Pro Ticketing Software and Freshservice Enterprise](/contracts/ocds-b5fd17-8acae0ac-e584-4b13-b65c-746b802a71b3)

DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES · £121,650 · 23 September 2022 · awarded

### [Provision of Service Desk Digital Solutions](/contracts/ocds-b5fd17-4de2caab-cbb0-4c02-88ea-58e38080890a)

Suffolk County Council · £87,672 · 16 September 2022 · awarded

### [Provision of Freshdesk Support](/contracts/ocds-b5fd17-9eb9e9a7-b104-488b-b4e4-86dfe54262f8)

DfTc - Department for Transport · £300,000 · 31 August 2022 · awarded

### [UK SBS DDaT22368 Service Management Solution](/contracts/ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426)

UK SHARED BUSINESS SERVICES LIMITED · £10,500 · 8 September 2022 · awarded

### [Service Desk Solution to enable the management of IT related incidents for the Buyer's staff \(IT Service Desk\)](/contracts/ocds-b5fd17-d5b76096-e53c-489e-b6c7-4178b7328c6d)

SOCIAL WORK ENGLAND · £37,382 · 20 July 2021 · awarded

### [Freshdesk Customer Engagement Suite](/contracts/ocds-b5fd17-86c360c8-10d8-4888-a361-e85c3c723667)

HEE · £70,560 · 10 February 2022 · awarded

### [Customer Relationship, Workflow and Account management systems](/contracts/ocds-b5fd17-1cc869c4-fdfc-474b-9d1c-99221f5db850)

Canterbury City Council · £82,000 · 23 December 2020 · awarded

### [Information Technology Service Management \(ITSM\) Software](/contracts/ocds-b5fd17-8935bfd1-17cd-40a0-a768-4fd527438b05)

Coventry City Council · £336,672 · 21 October 2021 · awarded

### [MHCLG RED Ticketing Software 12 month extension](/contracts/ocds-b5fd17-a41f8ea2-b7c6-4b94-a498-9f8587b3ff83)

DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES · £70,110 · 10 November 2021 · awarded

Page 2 of 3; 63 total records.