# Inform Communications — UK public sector contract awards

> A prime supplier profile built from sourced government contract award notices.

## Key facts

- Awards: 14
- Known award value: £2,655,339
- First award: 26 May 2016
- Latest award: 19 December 2025

## Top public sector buyers

- [Department For Education](/buyers/department-for-education/contract-awards) — 3 awards
- West Dorset District Council — 2 awards
- [Bristol City Council](/buyers/bristol-city-council/contract-awards) — 1 awards
- [Dorset Council](/buyers/dorset-council/contract-awards) — 1 awards
- Great Yarmouth Borough Council — 1 awards

## Contract awards

### [Revenues & Benefits Telephony/Chatbot Service](/contracts/ocds-b5fd17-060efa4f-c8b5-43db-ab1d-6f55ff8400a8)

Dorset Council · £321,000 · 19 December 2025 · awarded

### [National Careers Service IVR/Webchat](/contracts/ocds-b5fd17-c0cfb301-39c6-42d0-8946-23696ec5a832)

Department for Education · £984,128 · 14 June 2024 · awarded

### [Automated Telephony and Chatbot Services](/contracts/ocds-b5fd17-2e2fb829-81d0-45a9-b036-55bcf6a18fdb)

Norwich City Council · £65,805 · 15 August 2023 · awarded

### [con\_22604 NLP and Webchat Services](/contracts/ocds-b5fd17-981f6516-580e-4ace-af27-d0b0c974132c)

Department for Education · £395,067 · 15 June 2022 · awarded

### [Revenues and Benefits Telephone Information Service](/contracts/ocds-b5fd17-ab06920b-5188-46ea-80d5-edc7c037f525)

Guildford Borough Council · £26,401 · 25 April 2023 · awarded

### [Awarded - Supply of Automated Telephony and Additional Services](/contracts/ocds-b5fd17-e21a534d-01ec-45bd-9aee-86a29ee83c6e)

North Hertfordshire District Council · £88,040 · 31 May 2023 · awarded

### [Inform 360](/contracts/ocds-b5fd17-408ee488-1c54-40e3-8895-e08c8a9adece)

Leicestershire County Council · £61,250 · 31 August 2022 · awarded

### [NLP and Webchat Services](/contracts/ocds-b5fd17-c49ad057-5bae-4667-ac1b-c0b7857520cf)

Department for Education · £130,000 · 2 September 2020 · awarded

### [Provision of Automated Intelligent enabled Telephony and Searchbot Service](/contracts/ocds-b5fd17-72b74976-4f94-4bbe-b1ae-80198f3d045d)

Hull City Council · £195,504 · 4 November 2020 · awarded

### [Self service solutions](/contracts/ocds-b5fd17-8e7104da-85ea-4337-b8f4-ac14bd5e6556)

Lancaster City Council · £76,000 · 1 October 2018 · awarded

### [Contract Surcharge](/contracts/ocds-b5fd17-27c50634-eb53-4dca-a4ad-40e5f08d01b5)

Bristol City Council · £84,366 · 27 July 2018 · awarded

### [Call Handling](/contracts/ocds-b5fd17-1c62f9bf-4bdd-4a34-91c8-24a15f7121e5)

WEST DORSET DISTRICT COUNCIL · £36,361 · 3 April 2018 · awarded

### [Multi-Channel Customer Service](/contracts/ocds-b5fd17-5252af86-7f80-4b23-b9f9-26da45b7a30e)

Great Yarmouth Borough Council · £99,000 · 25 April 2017 · awarded

### [Call Handling Software - "Self Service" telephone and electronic enquiry service](/contracts/ocds-b5fd17-dd9c817b-adc9-11e6-9901-0019b9f3037b)

West Dorset District Council · £92,417 · 26 May 2016 · awarded