# NETCALL TELECOM LIMITED — UK public sector contract awards

> A prime supplier profile built from sourced government contract award notices.

## Key facts

- Awards: 26
- Known award value: £5,055,836
- First award: 1 October 2015
- Latest award: 10 December 2025

## Top public sector buyers

- DSFS c/o Chesterfield Royal Hospital — 3 awards
- [Newcastle University](/buyers/newcastle-university/contract-awards) — 3 awards
- [Partners Procurement Service](/buyers/partners-procurement-service/contract-awards) — 2 awards
- [City of Doncaster Council](/buyers/city-of-doncaster-council/contract-awards) — 1 awards
- [Department of Health and Social Care](/buyers/department-of-health-and-social-care/contract-awards) — 1 awards

## Contract awards

### [MAINT6403- RFL /NMUH SolutionCare Services and Support Renewal Framework Ref: SBS10175](/contracts/ocds-b5fd17-04b672b6-c875-4bed-bcc9-c56dcfc4fd78)

Partners Procurement Service · £69,910 · 10 December 2025 · awarded

### [Telephony Contract](/contracts/ocds-b5fd17-7abed46a-dd38-48b8-88f8-275f1317f64b)

City of Doncaster Council · £85,803 · 28 June 2024 · awarded

### [ENHT - Patient Engagement Portal \(PEP\)](/contracts/ocds-b5fd17-5d0a1506-3677-421e-88a8-dc0cc0702ebc)

East and North Hertfordshire Hospital NHS Trust · £400,000 · 30 March 2023 · awarded

### [Netcall SolutionCare Services &amp; Support Renewal](/contracts/ocds-b5fd17-ef129b95-2dc7-4221-a42e-ee61396d5d74)

DSFS c/o Chesterfield Royal Hospital · £38,663 · 24 June 2022 · awarded

### [NETCALL PATIENT HUB SUPPORT 30/09/2020 - 29/09/2024](/contracts/ocds-b5fd17-e5ed51cf-8706-42ae-a81d-506e05c39ed6)

DERBYSHIRE SUPPORT FACILITIES SERVICES · £171,936 · 30 September 2020 · awarded

### [Netcall - Patient Hub Results Solution - small](/contracts/ocds-b5fd17-ecbe6b0e-f746-4f9e-9a0d-b1d1c90b7ddf)

DSFS c/o Chesterfield Royal Hospital · £28,080 · 11 July 2022 · awarded

### [Netcall - Year 4 &amp; 5 of I've Arrived service from 01/10/2022-30/09/2024](/contracts/ocds-b5fd17-0dbfdb05-14e4-4c64-b633-9b86e425b74a)

DSFS c/o Chesterfield Royal Hospital · £28,800 · 1 July 2022 · awarded

### [1RZY - Service - Other/General Professional](/contracts/ocds-b5fd17-181280d0-642e-400b-9c8a-0c94fed69fd6)

NEWCASTLE UNIVERSITY · £32,089 · 6 January 2021 · awarded

### [Netcall - SolutionCare and Support Renewal v2](/contracts/ocds-b5fd17-e699537f-05fe-4288-ac5c-168ffe39bbe4)

Department of Health and Social Care \(DHSC\) · £8,546 · 30 June 2020 · awarded

### [EBC TS IVR System Requirements - CSv4 - AWARD](/contracts/ocds-b5fd17-5f8e5143-4c18-4a86-bc3d-8a60966bc166)

SE Shared Services · £192,053 · 13 September 2019 · awarded

### [IVR Non Emergency Calls Upgrade](/contracts/ocds-b5fd17-789af2f7-b97c-4c84-93e8-63766b131c1f)

Leicestershire Police · £39,445 · 3 June 2020 · awarded

### [1RZY - Service-Other/General Professional](/contracts/ocds-b5fd17-2f1790a2-6a49-4d9f-ab76-23a132523712)

NEWCASTLE UNIVERSITY · £31,063 · 22 November 2019 · awarded

### [Automated inbound telephony system](/contracts/ocds-b5fd17-6d453def-72e0-40ed-9117-aa74fde45536)

YORK TEACHING HOSPITAL NHS FOUNDATION TRUST · £209,855 · 11 July 2019 · awarded

### [Annual Netcall Licences Renewal](/contracts/ocds-b5fd17-801faf8f-0aca-4189-be7f-531362726879)

Department of Health and Social Care · £31,063 · 12 June 2019 · awarded

### [Contact Centre and One Stop Shop Management](/contracts/ocds-b5fd17-7fbe55e3-a85d-417c-9007-b1aeee72aa3c)

Doncaster MBC · £500,000 · 23 April 2019 · awarded

### [BOBO - Netcall](/contracts/ocds-b5fd17-3686c26b-cc9f-4283-9294-2c6bbcd69054)

EMSCU Nottinghamshire Police · £165,859 · 30 November 2017 · awarded

### [CA5677 - SE2520 - Inbound Telephony Services - Crown Commercial Services Framework RM1045 Lot 4](/contracts/ocds-b5fd17-36722c35-4dd9-485e-9f97-cf81a900c7a0)

Southend University Hospital NHS Foundation Trust · £0 · 14 February 2019 · awarded

### [ITS200985 Enhanced Voice Recognition Telephony](/contracts/ocds-b5fd17-3e3d7dab-c43e-4092-b817-cdcc778d404c)

Leeds City Council · £73,000 · 22 October 2018 · awarded

### [Stockport Homes - Customer Relationship Management Solution](/contracts/ocds-b5fd17-fe869c83-51f1-443b-aea8-cbf209e33786)

STAR PROCUREMENT LIMITED · £600,000 · 1 October 2015 · awarded

### [Netcall Automated Switchboard Support and Maintenance](/contracts/ocds-b5fd17-ab99d063-24f3-44fb-8433-1d89fe5aac8b)

London Borough of Southwark · £14,045 · 28 March 2017 · awarded

### [MAINT5864 - MEH - Netcall speech recognition and tuning software support](/contracts/ocds-b5fd17-f892a3c9-9da1-45b4-90c8-e62448070fe1)

Partners Procurement Service · £146,379 · 20 March 2018 · awarded

### [TS17003 - Supply of an Internally Hosted Contact Centre Telephony and Multi-Channel Solution with Associated Services](/contracts/ocds-b5fd17-238131a3-0b0b-4288-8dd1-21c046d35ed4)

DERBYSHIRE COUNTY COUNCIL · £650,000 · 27 September 2017 · awarded

### [CP1436-17A Call Centre Services](/contracts/ocds-b5fd17-bfdfa7ed-60da-4823-8d72-6f24ab1567a9)

Devon County Council · £1,000,000 · 8 August 2017 · awarded

### [Telephone Clearing System](/contracts/ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2)

Sheffield Hallam University · £345,000 · 30 June 2017 · awarded

### [Software services](/contracts/ocds-b5fd17-f0c0607a-44ec-4669-88e0-dcc058f5b75a)

NEWCASTLE UNIVERSITY · £32,267 · 5 December 2016 · awarded
