Awarded
Call Handling
£36,361
WEST DORSET DISTRICT COUNCILINFORM COMMUNICATIONS LTD
services
Contract Details
- Tender Value
- £36,361
- Stage
- Awarded
- Published
- Awarded
Timeline
Awarded
Disclosed
Start
End
Description
Renewal of call handling software. This was introduced to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team. The call handling software was originally introduced in the benefits team and more recently introduced in the revenues team. Procured by West Dorset District Council on behalf of itself, Weymouth & Portland Borough Council and North Dorset District Council Procured via a framework - G cloud 9. service id 356177055381325. Inform are the sole supplier on this framework.
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Ref: 9949b65c-5fd9-4a32-a680-f5a09afb54cc-208961 · Sourced from Contracts Finder
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