Clinical Lead for High Impact User (HIU) Service

Cambridgeshire County Council are hosting a High Impact User (HIU) service, supporting individuals who are frequent attenders at Emergency Departments at Addenbrookes, Hinchingbrooke and Peterborough City Hospitals. We are looking to procure clinical support in the form of a Clinical Lead for the programme, through an individual or small team (maximum 4) The Clinical Lead will be a registered clinician with significant experience working in in community-based settings or services, and/or with people who have complex health and social needs. They will use their clinical expertise to support delivery of the High Impact Use Programme, and to ensure robust clinical governance is in place, that pathways and processes are effective and to support the HIU Operational Team (Tier 1) to work effectively in a complex system. They will have local knowledge and or experience in HIU Service Support. They must have current Clinical Registration.

The Clinical Lead will also use their leadership role to encourage system changes based on learning from this approach such as gaps in service use, current gaps in care and support, or opportunities for better coordination of care and support.

This service is not a medical or clinical service, but the HIU Operational Team will be supported by the Clinical Lead to work safely and effectively in partnership with a wide range of clinicians and professionals.