Domestic Contact Tracing and Enquiries, Feedback & Complaints delivery - Lot C

This lot will provide the following specialist delivery services:

· Business Analysis and Service Design · Functional and Technical Design · Solution Build · Execution of Functional (Unit and System) Testing of Solutions · Assurance of meeting Performance and Security requirements of Solutions · Defect resolution for end to end Functional and Non-Functional testing · Provision of assets required for Release Management and Service Introduction · Third line support of solutions delivered within the product Services are specifically associated with the following products & services: · Domestic Contact Tracing (ITS) · Enquiries, Feedback & Complaints · Integration in support of the above services