Awarded
Homes England - Customer Service Improvement
£24,000
services
Contract Details
- Tender Value
- £24,000
- Stage
- Awarded
- Published
- Awarded
Timeline
Awarded
Start
Disclosed
End
Description
The Agency are looking to set out the strategy for customer service improvement, particularly focussed on arrears handling. A paper that outlines the strategy and focus areas needs to be developed covering: • Size & scale of portfolio • Arrears definitions • Visual end-end continuum for arrears • Summary level Gantt chart project summary to achieve the full end-end • Full RAID view Awarded via CCS MCF3.
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Ref: 184d37cb-a60a-4a63-8187-441f9cceb612-777776 · Sourced from Contracts Finder
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