DRT Tech Partner

Description

The CPCA wishes to contract with a supplier who will be responsible for operating and delivering a DRT digital operating platform for an initial one (1) year period from launch of the service (with options to extend for up to a further one (1) year period) in accordance with the requirements set out in the Services Agreement. The supplier will be directly responsible for delivering against the service requirements which will include providing, operating, monitoring, and maintaining the following service aspects in accordance with standards in this document, with sign off from the CPCA: ? Training operational staff to use the system for delivering DRT bus services. ? Integration with the booking/planning software with the DRT operator. ? Back-office systems with full reporting software. ? Call centre functions.

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