Contract award record
Provision of Automated Intelligent enabled Telephony and Searchbot Service
Notice details
- Published
- Category
- services
- Buyer region
- Yorkshire and The Humber
- Source
- View official notice
Public buyer and contract winner
Award value£195,504
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
The provision of an Automated Intelligent (A.I.) telephony and serachbot service for Hull City Council to continue to assist in reducing call volumes whilst ensuring that customers are directed to the information they need in the most efficient and direct possible route.
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