Contract award record
IT Service Management Tool
Notice details
- Published
- Category
- services
- Buyer region
- South West
- Source
- View official notice
Public buyer and contract winner
Award value£769,760
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.\r \r The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.
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