RUG - Universal Credit - Personal Budgeting Support - AWARD

Universal Credit brings a cultural change and behavioural shift for claimants to be more responsible for managing their money, including housing costs. The service is delivered predominantly via self-service using the internet.

Some Claimants will need help with this.

Universal Support (US) is advice, assistance or support provided by Universal Credit, Local Authorities or agreed partners for the purpose of assisting claimants with: o Managing their claim or award of Universal Credit including accessing and using online services; o Managing their financial affairs

The purpose of Universal Credit Personal Budgeting Support is to support Universal Credit claimants as they transition onto Universal Credit so that they are able to manage their money monthly and pay their bills on time, prioritising any rent payments they may have.

During the period of the contract it is estimated that around 500 claimants will seek support. This is based on information provided by the Department for Work and Pensions. The actual number of claimants seeking support may differ from this estimate.