WCC - Specialist Benefits Advice within Warwickshire - AWARD

WCC is looking for a Provider (or group of Providers through a Lead Provider) to deliver a Specialist Benefits Advice Service through a single contract. If the Service is delivered by more than one Provider, the Providers will work together to minimise duplication and ensure a cost effective delivery model.

The Service will deliver within Warwickshire a high quality, flexible, and accessible range of advice, support, and representation to and in support of Warwickshire citizens facing challenges in relation to their:

- To advise and support all referred customers in taking up and maximising their social security benefit entitlement

- To deliver effective advice, advocacy and representation during the social security benefit appeal tribunal process

- To highlight to WCC the potential negative impacts of changes to the social security benefits system on particular customer groups