DaaS Telemetry Discovery

This Telemetry project sits within the DaaS Strategic Initiative labelled "Optimising flow; Observability, Telemetry & Voice of The Customer". This work package will focus upon the delivery of a 'discovery phase' for an initiative to develop the capability to design and implement telemetry dashboards for DaaS products and services.

Telemetry in this context is therefore the automated collection and presentation of data and management information from the data product production and DaaS customer usage of its products and services. It is envisaged that the telemetry data will provide an insight into the customer experiences and product performance and be an input to a process of continuous service improvements for our customers.

This contract will cover the work required to complete the 'Discovery' phase and provide a contract framework for a possible extension to undertake a 'pre-Alpha' stage.