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Contract award record

Workforce Management (WFM) - a call centre workforce management solution and Quality Management (QM) - RM6100, lot 3a

Tender value £1,500,000

Notice details

Published
Category
services
Buyer region
South West

Public buyer and contract winner

Public buyer

Hm Land Registry
awarded to

Contract winner

SOFTCAT PLC

Award value£816,944

  1. Awarded
    Completed
  2. Start
    Completed
  3. End
    Completed

Work description

Workforce Management (WFM) - a call centre workforce management solution to optimise resource management in the Customer Support Centre

Quality Management (QM) - to enhance the Customer Support Centre Agent performance - RM6100, lot 3a

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Source: Contracts Finder · Notice af2a9147-d405-422d-ba15-781741257f95-472458

View source notice