Contract award record
GB-London: CON-22-244 Calabrio Service
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£85,680
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support.
Additional information: Awarded via G-Cloud 13
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