Contract award record
Helpdesk systems and support (IS and Facilities)
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Award value£202,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase
Related awards
From this contract winner
- DDaT26245 - Cloud Security Subscription
£812,456 ·