Modern Workplace Rollout Support

This tender is part of a Technology portfolio which includes the delivery of a Modern Workplace suite of devices and tools. Modern Workplace will fundamentally redefine the way that departments within L&Q work. Increasing the productivity, flexibility and mobility of the workforce will free up staff, buildings and revenue spend so that L&Q can deliver better, more agile and more responsive services, at lower cost.

The aim is for the workforce to be able to work from any location on any suitable Business or privately-owned end user device (BYOD - Bring Your Own Device). Modern Workplace will provide the building blocks for delivering future capabilities to staff (such as delivering real-time tenancy/property information, displayed on tablets, utilising future Cloud based CRM technologies). The delivery of an effortless colleague experience includes:

• Modern devices - MS Surface family with flexible usage options; docked, pen & tablet experience. New smartphones with MS productivity suite for true work-on-the-go. Always on, location agnostic experience. • Productivity Applications - End to end Office 365 deployment. The latest Office products such as OneNote and OneDrive Cloud to enable agility. Seamless experience across devices. Share documents and collaborate in real-time. • Team Engagement and Collaboration - Yammer social networking for business gives staff a sense of community and engagement. MS Teams provides chat, video/audio calling and document collaboration. Promotes a culture of immediacy. • Meeting Effectiveness - MS Surface Hubs in main offices with Skype based video & audio calling and live interactive white boards + real-time content sharing. A culture of contribution. Meetings become a place work gets done.

The Services

• The provision of associated end user rollout support services as detailed in Section D - Specification. Specifically, the delivery of deployment training including classroom training, 'ask the expert' services (200 days are to be costed for) and provision of related training materials.

Tenders were to be submitted electronically, by Noon on 15th June 2018 via the In-Tend Supplier portal.

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